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October 17, 2007

Mtg: Formation of a Warranty Chain Management Institute and its Applicability for Reliability Engineers

by @ 10:37 am. Filed under ALL, Communications, Computers/Software, Electronics Design, Engineering Mgmt, Optics/Displays, Semiconductors
 

WEDNESDAY October 24
SCV Reliability Chapter
Speaker: Glen Griffiths and Allison Griffiths, Hewlett Packard
Time: Refreshments at 6:30 PM; Presentation at 7:00 PM
Cost: none
Place: HP-Cupertino Oak Room, Bldg 48, Pruneridge Ave. and Wolfe Rd., Cupertino
RSVP: not required
Web: www.ewh.ieee.org/r6/scv/rl/events.htm

Warranty costs in the US alone run in the region of $28B per annum.? Reliability Engineers have a significant influence on the failure rates of equipment, which is a key driver of warranty events and hence cost.? Glen will outline the path he has taken, beginning with an investigation into how to improve reliability engineering practices in Hewlett Packard, that led to the creation of a new Warranty Conference series and culminated in the formation of the Institute of Warranty Chain Management (iWCM), of which he is currently President.? Along the way, he will discuss the iWCMâ??s applicability and usefulness to reliability Engineers and introduce the Director of the Warranty Chain Management Conference series, Alison Griffiths.

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