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Unified messaging applications and services embrace the paradigm that all voice, fax, and email messages, can be accessed from a central repository through a universal terminal device. In some cases, that device may be a computer, cellular phone, touch-tone telephone, or a proprietary Internet communications apparatus. According to the research firm, Frost and Sullivan, approximately $323 Million was spent on unified messaging products and services in the United States in 1998. The total amount expected for 2000 and 2003 are $1 Billion and $5 Billion; respectively. There are several hundred companies throughout the United States engaged in developing unified messaging products and/or providing unified messaging services to businesses or consumer markets. All of the unified messaging platforms use integration with the Internet on some level. Businesses of all sizes are realizing the potential cost savings of unified messaging solutions from the efficiencies they yield. Remote and mobile workers can use unified messaging to integrate and more effectively manage disparate messages. In particular, Sales force automation is a vertical market that is increasingly embracing unified messaging services. Presentation:
FirstGate is an internet-based platform that extends the benefits of email Internet communications to any touchtone telephone or fax machine. FirstGate enables a person to initiate and send a voice message to one or multiple email recipients with just one call. From a fax machine, a person can send a document of any length to one or multiple email recipients. Unlike alternative unified messaging platforms, no special Internet hardware or software required by the sender or recipient. In addition, FirstGate servers can be clustered globally; allowing messages to be exchanged worldwide, and, at the same time, completely eliminate International toll charges associated with global voice and fax messaging.
ITServ is leading developer of Internet software solutions. Our goal is to create and deploy inNoVA/DC /DC tive, flexible, high-quality products that enable our customers to meet the needs of disparate end-user communities to effectively leverage the power of the Internet. ITServ was founded in 1996 by Dr. Ted Lau, a veteran of technical and managerial experience in the telecommunications industry, where he has earned a reputation for effective leadership. His areas of expertise are computer networking, satellite networks, and telephony. Dr. Lau obtained both his M.S. in Computer and Information Sciences and his Ph.D. in Mathematics from Ohio State University in 1977. ITServ's chief technologist is Dr. H.T. Kung. Dr. Kung is the William H. Gates Professor of Computer Science and Electrical Engineering at Harvard University. Dr. Kung specializes in computer and communications networks. In addition, he maintains numerous contacts with the computer industry, having consulted for such leading companies as Motorola and Northern Telecom. Dr. Kung attained his Ph.D. degree in Computer Science at Carnegie Mellon University in 1974, and served on the faculty of the Computer Science Department at Carnegie Mellon University for 17 years.
Tom Zinzi has been with ITServ Inc. for more the past three years; serving the company in various product management roles. Currently, Tom is the senior product manager for the FirstGate Internet(TM)Messaging suite. Prior to ITServ, Tom worked as an analyst for CDA Investment Technologies; a wholly-owned subsidiary of Thomson Financial Corporation. While at CDA, Tom assisted in the launch of an executive compensation and analysis service. This service was based on a proprietary option pricing model developed by CDA. Tom has a BS in Business Administration from the University of Maryland. John Chan has 18 years of experience in computer data processing. He joined ITServ since the beginning of this year as Product Development Manager. During his ten years with IBM, he has worked in many different capacities as system programmer, software developer and manager. He was in IBM ImagePlus development team. ImagePlus has been widely deployed to Financial and Insurance industry. Prior to join ITServ, he was working on contract with Bell Atlantic on billing system development. John has MS degree in Computer Science from University of South Carolina. |