2013 Events:

Note: The presentations are available for browsing and downloading at each linked subject title.

Date: Wednesday, October 23, 2013

6:00 PM-6:10 PM: Check in
6:10 PM-7:15 PM: Speaker Instroduction and Technical Presentation
7:15 PM-7:30 PM: Q&A

Location: San Jose State University

Industrial Studies (IS) Building
Room #116
One Washington Square
San Jose, CA 95192

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Creating a Measurement Monitoring System for Making Fast Quality Decisions


John Wilson, Software Engineer, Agilent Technologies


Agilent Calibration Measurement Monitoring System (CMMS) is an internal tool used to monitor the calibration processes used by Agilent service centers. CMMS, while making use of statistical process control, is more than just statistical process control. It brings together data from many sources to allow correlation of observed exceptions from the statistical analysis to possible root causes. This enables not only fast detection of issues, but fast resolution of the issues as well. CMMS core contribution is to enable data driven decisions. John will start with a 25 minute presentation, laying the background concepts of the design considerations of the system. Then, networks willing, we will move into a demonstration of the system, entertaining questions and answers as we go.


John Wilson has been in various roles in Hewlett-Packard/Agilent for the last 35 years, since graduating from UC Davis in 1978 with a BS EE. Roles have included R&D development engineer, marketing engineer, and software QA engineer. For the last 12 years, John has served in Agilent Worldwide Customer Service and Support organization, working on the software used to automate the calibration of instruments, which are periodically returned by customers to Agilent for calibration. Faced with validating many legacy software applications for ISO 17025, John and Agilent have developed a Calibration Monitoring System that allows Agilent to see/monitor what is actually happening in Agilent service centers.