Important Note

Unfortunately, this course does not give Project Development Units (PDUs) directly, but it is compliant, and can be used under the non-PMI accredited category for credits.

Abstract

Do you ever wonder what makes a project successful, or what else you can do to achieve better results on your projects? How do people manage extremely complex projects which such success?

The use of proper project management is rapidly becoming a requirement in many technically oriented companies and environments. Use of Project Management tools and techniques can make the difference between meeting or not meeting scope, budgetary and time requirements. Meeting these constraints is becoming more and more critical and in many technical fields today the competition is growing, forcing companies to compete for market share. Sometimes an even more significant problem is the customer satisfaction - which is closely related to producing what the customer wants, within the required cost and time. Or more accurately, producing what the customer really wants. At the same time, the satisfaction of the team members is also a priority. All of these requirements can be met by using Project Management processes.

Biography

Celia Desmond, President of World Class - Telecommunications, which provides training in telecommunications management, has lectured internationally on programs for success in today’s changing environment. She recently completed a project converting the network of a major Canadian bank to an MPLS network. As a Director at Stentor Resource Center Inc., she was instrumental in establishing culture and new processes for service/product development and for project governance. She helped establish a development coaching program for employees, acting as a coach herself for Stentor and Bell Canada employees. She also coached project managers as they established a coaching network to build a new project management program for Stentor. At Bell Canada, Celia provided strategic direction to corporate planners, ran technology/service trials, standardized equipment, and provided technical and project management support to large business clients. She has held numerous senior management positions at IEEE including Project Director for Certification in Wireless Engineering Technology for IEEE, managing a team of over 100 people in 8 different development areas, Director and Secretary of IEEE, IEEE Vice President - Technical Activities, President of IEEE Communications Society. President of IEEE Canada, and Region 7 Director, Division III Director, Vice President Engineering Management Society, and IEEE Canada Foundation Board member and previous Donations Chair. Celia holds MSc. Engineering, B.Sc. Mathematics & Psychology, Ontario Teaching Certificate and PMP certification. Celia has taught kindergarten, high school, and university at Ryerson School of Business, Stevens Institute of Technology, and University of Toronto. She is author of Project Management for Telecommunications Managers (Springer). Her pocket book Project Management for Telecommunications Projects was published by Wiley in 2010.