Fequently Asked Questions
FAQs for Customers and Authors
Q: How to create a Proforma Invoice / purchase IEEE products online?
- The attached power point will provide the step by step instructions on how to create a proforma invoice or purchase IEEE products online. 
Q: Where to request for IEEE print Catalog?
- Unfortunately, the IEEE print catalog has been discontinued. We suggest you to visit THE IEEE SHOP for all products that IEEE has offered. 
- The 2009 IEEE Subscription Price List contains information on subscription rates for IEEE Journals, Transactions, Magazines & Packages. Pricing is for non-member individuals, organizations and institutions. These rates do not apply to IEEE Members. 
Q: How to submit my article for IEEE publications?
- The IEEE AUTHOR DIGIT TOOLBOX contains tools and information to assist with article preparation and submission, the article proof review process, and ordering reprints. Also included is a list of frequently asked questions. 
Q: How can I make payment? Examples: Over length charges and purchase order.
-  Payment by check or bankdraft or money order. Please make check or bankdraft or money order payable on a bank in the USA payable to the IEEE. Please mail to IEEE, 445 Hoes Lane, PO BOX 1331, Piscataway, NJ 08855-1331, USA. 
- PS: Please remember to write your reference number, invoice number or membership number, etc, on the back of the check or bankdraft or money order and mail together with a copy of the invoice. 
- Payment wire transfer. 
Wire Transfer Bank Information:
Bank Name: Wachovia Bank
Address: 301 South Tryon Street, Charlotte, NC USA 28288
Account Name: IEEE
Account Number: 201130673841-6
ABA or R/T NO: 031201467
[SWIFT Number: PNBPUS33](for Int’l WT only)
Telex (Optional): 4990118WACHPA
Please add
$15.00 to the total amount of payment to cover bank fees.
- PS: To ensure proper credit to your account, always reference your member / customer account number. You may also include the invoice number or your IEEE internal contact name. 
- PS: To insure timely and accurate processing, we strongly recommend that you delay faxing or mailing your Proforma Invoice / Price Quote until you receive verification from your bank of the completed transaction and include a copy of the remittance advice together with your order / invoice. 
- Payment by credit card. 
Please download the CREDIT CARD FORM.
Complete the form and return to Credit & Collections Department
By email: ar-credit@ieee.org
Gerry Piserchia - Phone: +1 721 562 5330 and Fax: +1 732 981 9351
Last Update: April 15, 2009



